Privacy Policy

This Privacy Policy explains how Beyond The Brief ("we", "us") collects, uses, and protects your information when you use this website or book a session with us.

Last updated 5 July 2026

Information we collect

We collect the information you give us directly, which may include:

  • Your name, email address, phone number, and WhatsApp number
  • Messages, questions, and questionnaire answers you submit through our forms
  • Your website or social media links, budget range, and project details when booking a call
  • Payment-related details processed by our payment partner (see below); we do not store your card or UPI details ourselves

We also collect basic technical information (like browser type and pages visited) automatically when you use the site, to keep it working reliably and secure.

How we use your information

  • To schedule, confirm, and manage discovery calls and paid consultations
  • To respond to messages sent through the contact form
  • To process payments and send booking or payment confirmations
  • To communicate with you about a session you've booked or asked about
  • To improve our services and this website

Who we share it with

We do not sell your personal information. We share it only with the third-party services that make the site work:

  • Razorpay, to process payments for paid consultations
  • cal.com, to check and manage call availability
  • Our email delivery provider, to send booking and payment confirmations

Each of these providers handles your data under their own privacy policy.

Data retention

We keep booking, payment, and message records for as long as needed to provide our services, meet our legal and accounting obligations, and resolve any disputes. You can ask us to delete information that isn't otherwise required to be kept (see below).

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing work@beyondthebrief.co.in. We will respond as soon as we reasonably can.

Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page, with the "last updated" date revised accordingly.

Contact us

Questions about this policy? Email us at work@beyondthebrief.co.in.